Hi, I'm Chris Fiorino
Customer Success and Technical Account Management leader with deep experience in SaaS, cybersecurity, and startup environments. Proven track record from founding CSE roles to directing teams managing $65M+ ARR. Highly skilled in strategic planning, cross-functional leadership, and solving complex technical challenges.
Featured Work
HUMAN Security • 2018-2025
Senior Director of Technical Account Management
Led customer success team managing $65M in ARR, beating churn goals through strategic leadership and oversight.
View details →EarliBirdi • 2025
Side Project •
EarliBirdi takes a common pain point for busy golfers — prime tee times are all booked, requiring golfers to constantly refresh tee sheets to find their ideal playing times—and solves it with an automated, alert system.
View details →About Me
I am passionate about technology and helping customers. I've been in customer facing roles for over 15 years and within technical customer success roles for over 11 years.
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